Effective: 30 October 2026 (what changed: account saving) · Previous version effective 11 October 2026 · Operator: GOORMGames · Contact: hello@goormgames.com
GOORMGames ("we") runs the mobile game Otter Dive Squad (the "Game"). The Game needs no account of ours (you may use Google Play Games or iCloud to carry your progress across devices), and we do not collect names, phone numbers or email addresses ourselves. The Game sells some items through in-app purchase; Google Play and the App Store handle the payment, so we never receive your card or other payment details.
| Data | Purpose | Where it is kept |
|---|---|---|
| Game progress (regions, tools, currencies, settings) and a random player number | Saving your progress; looking it up when you write to us | On your device only (never sent to our servers) |
| Account save (Android): your Google Play Games player ID and a copy of the progress above, with save time and play time | Carrying on after reinstalling or on a new phone | Google's servers, in your Google account (see 3); never sent to our servers |
| Account save (iOS): a copy of the progress above | Carrying on on devices with the same Apple Account | Apple's iCloud key-value storage, in your Apple Account (see 3); never sent to our servers |
| Age band (under 13 / 13-17 / 18 / 19+), worked out from the birth year picked at first start; the year itself is not kept | No personalised ads for children and teens; a parent-permission check before purchases under 19 (Korea's age of majority) | On your device only |
| Advertising ID (Android ADID; on iOS the IDFA only if you allow tracking), device information (model, OS, language), IP address, ad views and clicks | Showing rewarded and interstitial ads, measuring them, preventing ad fraud | Collected directly by our ad provider Google LLC (AdMob) |
| What you write in a support email, your email address, and the version, device and player number the mail includes | Answering you | Our mailbox |
| Purchase records: item, store transaction (order) number, time | Delivering items, never delivering one payment twice, restoring purchases, refunds and support | On your device, and the order records the stores show us in their consoles |
| Payment details: store account, payment method, amount | Paying for items | Handled directly by Google Play (Google LLC) and the App Store (Apple Inc.); we do not receive payment method details |
Progress on your device is deleted when you uninstall the Game or tap Settings > Reset data. Purchase records on the device survive Reset data (for restoring purchases) and go when you uninstall. The account-save copy stays until you delete it, in the Play Games app settings (Android) or in Settings > Apple Account > iCloud > Manage Storage (iOS). Support emails are kept for one year after we answer them. Store order records are kept as Korean e-commerce law requires (payment, delivery and withdrawal records 5 years, complaint records 3 years). Google and Apple keep their data under their own policies.
Google LLC (AdMob, USA) receives the advertising ID, device model, OS, language, IP address and ad records over an encrypted connection whenever an ad loads or shows, to serve and measure ads and prevent fraud; retention follows https://policies.google.com/privacy. You can reset or delete your advertising ID in your phone's settings (Android: Google > Ads; iOS: decline “Allow tracking” or turn it off in Settings > Privacy & Security > Tracking); the Game still works and shows non-personalised ads. Where the law requires consent for ads (for example the UK, Switzerland and the EEA), Google's consent form appears at first start, and you can change or withdraw your choice at any time in Settings > Privacy; personalised ads rely on your consent, non-personalised ads and fraud prevention on our legitimate interest. Cloudflare, Inc. (USA) hosts these web pages and processes your IP address and access log when you open them. Support emails to hello@goormgames.com pass through Cloudflare Email Routing to our Gmail (Google LLC) mailbox in the United States and are kept for one year after we answer; if you do not write to us, nothing is sent. When you buy an item, Google LLC (Google Play) or Apple Inc. (App Store) in the United States processes your store account, payment method, item, order number, amount and time to take the payment and handle refunds, under https://policies.google.com/privacy or https://www.apple.com/legal/privacy/; nothing is processed if you do not buy. The in-game purchase module (Unity IAP) may send Unity Technologies (USA) the device model and OS, installation and session identifiers, country, app version, transaction details (item, order number) and error information to run the module, confirm purchases and check that it works (https://unity.com/legal/privacy-policy). For account saving, Google LLC (Google Play Games, USA) stores your Play Games player ID and a copy of your progress when the Game starts, every few minutes and when it goes to the background, and Apple Inc. (iCloud, USA) syncs a copy of your progress when the Game saves; both are kept until you delete them, and if you sign out of Play Games or turn off iCloud for the Game, your progress stays on the device only. We do not sell or give your data to anyone else.
The Game is not directed at children under 14 (under 13 where local law sets that age) and we do not knowingly collect their data. We request ads rated T (Teen) or lower, and delete any child's data we learn of.
You may ask to see, correct, delete or stop the processing of your data at any time. Progress on your device can be removed with Settings > Reset data or by uninstalling; for anything else write to hello@goormgames.com and we will answer within 10 days. Residents of the EEA, the UK and California have the rights their laws give them, which you can use the same way.
California and other US states: we do not sell personal information. Ads shown through Google AdMob may use your advertising ID for personalised ads, which some state laws call "sharing"; you can opt out by turning off tracking (iOS) or deleting your advertising ID (Android). We do not knowingly collect data from children under 13 (COPPA).
GOORMGames (구름게임즈), represented by PARK JIWON, business registration no. 746-03-04267, 2608-1003, 20 Dongtan-daero 9-gil, Dongtan-gu, Hwaseong-si, Gyeonggi-do, Republic of Korea. Mail-order business no. 2026-화성동탄-3324. Privacy officer: PARK JIWON, +82 10-5463-6284, hello@goormgames.com.
We announce changes to this policy in the Game and on this page before they take effect, and changes that are less favourable to players seven days before. History: 9 Oct 2026 first version · 10 Oct in-app purchases · 11 Oct consent and Unity IAP details · 30 Oct account saving (Google Play Games / iCloud).